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Keeping you comfortable all year round

At Frozone Air, we pride ourselves on being a local, family-owned and operated business that has been serving the Sydney and Melbourne communities for years. Our team of highly experienced and dedicated professionals is committed to providing the highest quality air conditioning installation, service, and repair solutions that meet the unique needs of each customer.

Our Services

We specialise in a wide range of air conditioning services, including the installation of new systems, repairs to broken-down systems, and regular maintenance and servicing to ensure your air conditioner runs efficiently and effectively. Our team is fully licensed and insured, and we guarantee the quality of our work with a 5-year installation warranty.

Whether you're looking to install a new split system, multi-split system, or ducted system, our expert technicians are equipped to handle all types of installations. We can also repair and service all makes and models of air conditioning systems, whether you're dealing with a minor issue or a major breakdown. Our goal is to provide our customers with personalized solutions that meet their specific needs and budget.

Why Choose Frozone Air?

At Frozone Air, we stand out from the competition because of our commitment to delivering exceptional customer service and providing honest and transparent pricing. We offer upfront pricing, so you know exactly what you're paying for, and we're proud of our 5-star review rating from our satisfied customers. Our team is fully licensed and insured, and we're dedicated to providing personalized service that puts your needs first.

Our Team

Our team of air conditioning experts is made up of fully licensed and trained technicians who are dedicated to providing the highest level of service. We believe in being transparent and honest in our dealings, and we're committed to building long-term relationships with our customers. From the moment you contact us to the moment your air conditioner is installed or serviced, you can trust that you're in good hands with Frozone Air.

Testimonials

Don't just take our word for it - our customers rave about our services! Here's what a few of our satisfied customers have said:

"I choose Frozone to service my ducted air conditioning system because of their great Google reviews (and fun name!). Now I've used them, I can see why they have such a high score. Very good customer service." - Alison Turner, Warriewood, Sydney

"I found Frozone easy to deal with from the word 'go'. They were quick to come out for a quote (while working around my schedule which was well appreciated). Highly recommended without questions." - Stephen Waters, Collaroy Plateau, Sydney

"Very happy with the service I received from Frozone. Their tech was on time, courteous and knew his stuff. Best of all the result was exactly as I expected. Not the cheapest, but definitely a case of you get what you pay for (In a good way)." - Aaron Bowden, Huntleys Cove, Sydney

Reviews (272)
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Positive: Overall, customers have had an overwhelmingly positive experience with Frozone Air, praising the company's professionalism, attention to detail, and customer service.

Exceptional Customer Service and Installation

In this set of reviews, customers have raved about their experience with Frozone Air, a company providing high-quality air conditioning services. The consensus is that the company's technicians are professional, courteous, and customer-focused. Several reviewers have praised the company's promptness, with many mentioning that they showed up on time and completed the work efficiently.

Professional Installation and Attention to Detail

The installation process has been highly praised, with customers appreciative of the technicians' attention to detail. Many have noted that the team covered furniture and cleared up after the job, leaving the work area clean and tidy. The installation team has also been commended for their expertise, providing helpful advice and suggestions to ensure the best possible outcome.

Friendly and Efficient Communication

Customers have been impressed by the company's communication, with many praising the helpful and friendly staff. From quotes to installation scheduling, customers have appreciated the professional and courteous approach taken by Frozone Air.

Unwavering Quality and Reliability

Reviewers have been consistent in their praise for the quality of the work, with many mentioning that their systems work efficiently and effectively. The company's commitment to regular maintenance and inspections has also been highlighted, with customers appreciative of the attention to their systems' longevity and performance.

Common Themes

Throughout the reviews, several common themes emerge:

  • Exceptional customer service and satisfaction
  • Professional and courteous technicians
  • Efficient and prompt installation
  • Attention to detail and cleanliness
  • Friendly and efficient communication
  • High-quality and reliable work