Trust us with your locks, and we'll keep you secure!
Who We Are
Advent Security is a proudly Australian-owned family business with over two decades of experience in providing exceptional, value-for-money security solutions and services to clients across Australia and New Zealand. We serve the public, private, and not-for-profit sectors, offering a comprehensive range of security solutions from security guards to electronic security systems, consulting, and risk management services.
Our Expertise
Our team of highly skilled and experienced professionals possesses extensive knowledge and expertise in various fields, including:
- Security Guard Services: Qualified and licensed security personnel provide round-the-clock protection for your people, property, and assets.
- Electronic Security Systems: We design and implement robust security solutions featuring state-of-the-art technology for access control, CCTV, and alarm monitoring.
- Security Consulting: We provide tailored assessments and recommendations to mitigate security risks across all aspects of your operations.
- Insolvency Services: We assist with security aspects of insolvency disputes and business recovery.
- Commercial and Residential Security: We offer comprehensive security solutions for businesses and homeowners, including security assessments, risk mitigation strategies, and emergency response plans.
Our Commitment
At Advent Security, we are dedicated to:
- Delivering projects on time and within budget.
- Providing exceptional customer service and fostering strong client relationships.
- Maintaining open and transparent communication throughout the process.
- Employing highly skilled and motivated staff.
What Sets Us Apart?
Our commitment to:
- Customer-centricity and responsiveness
- Innovation and technological expertise
- Comprehensive risk management approach
- Responsive and reliable service delivery
- Strong industry reputation and extensive experience
Testimonials and Recognition
"Advent Security has been an exceptional partner for us, providing reliable and proactive security services. Their dedication and professionalism are highly commendable." - Geoff Harwood, Australian Achiever
"Their innovative approach to security consulting has been instrumental in improving our operational efficiency and risk mitigation." - Business Owner, Leading Retail Company
Contact Us
To discuss your security needs, get a tailored quote, or learn more about our services, feel free to reach out to our friendly and experienced team.
Customer Service Issues
There are multiple reviews that mention poor customer service experiences with B Safe Security. Customers have reported being ignored, not receiving callbacks, and being charged for services they didn't receive. Some reviewers have even been sent to collections for services they didn't receive.
Equipment Issues
Some customers have reported issues with outdated equipment and systems that don't communicate with the monitoring service. One reviewer had their system upgraded, but the company left them with a dead system and the manager didn't take any action to resolve the issue.
Contract and Billing Issues
Several reviewers have mentioned issues with contracts and billing. Some have reported being charged for services they didn't receive, while others have been sent to collections for supposed outstanding balances. One reviewer was asked to pay an early cancellation fee of over 31 months despite the company shutting off their service.
Positive Experiences
On the other hand, some reviewers have reported positive experiences with B Safe Security. They have praised the company's reasonable prices, reliable service, and nice customer service. Some have even reported receiving helpful assistance from the company's representatives.
Notable Mentions
One reviewer praised John from Advent Security for promptly returning their call and solving their problem without charge. Another reviewer appreciated the modernized equipment installed by the company and the ability to control it remotely.
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