Cleaning Your Way to a Healthier and happier Home
At Ballarat Cleaning Specialists, we pride ourselves on being more than just a cleaning company. We're dedicated to redefining customer service excellence, providing top quality services to hundreds of individual domestic and commercial customers in the Ballarat area. Our local team of professionals is focused on delivering a truly unique and service-focused customer experience.
Our Services
We offer a range of services designed to meet your specific needs and budget. From streak-free window cleaning to expert carpet cleaning, upholstery cleaning, and solar panel cleaning, we've got you covered. Our team is committed to providing a premium service experience, tailored to your unique requirements.
What Sets Us Apart
We don't just want you to be happy with our service; we want you to be thrilled! We're not just really considerate of your home and nice to be around; we also clean things! Our commitment to customer service excellence is evident in everything we do, from our 100% Satisfaction Guarantee to our follow-up quality calls to ensure you're completely satisfied with our work.
Our Unique Approach
We're not like other cleaning companies. We don't charge by the hour, and we don't believe in surprise costs. We provide to-the-dollar pricing, so you know exactly how much a service will cost, even if unexpected difficulties arise. We respect your time, and we'll always communicate with you if we're running late.
Our Promise
At Ballarat Cleaning Specialists, we're committed to providing a premium service experience. We're not the cheapest option, but we're worth it. Our local team is dedicated to redefining customer service excellence, and we invite you to experience the difference for yourself.
General Feedback
Overall, the reviews highlight the professionalism, attention to detail, and excellent service provided by Ballarat Cleaning Services (BCS).
Professionalism and Communication
Reviewers praise the prompt communication, professionalism, and politeness of BCS's staff, including Mark, Trevor, Andrea, and Nick. They emphasize the importance of being on time and following up with customers, demonstrating a high level of customer service.
Cleaning Services
The reviews focus on the exceptional cleaning services provided by BCS, with reviewers highlighting the attention to detail, thoroughness, and high-quality results. They comment on the sparkles, cleanliness, and sparkling clean homes achieved by the cleaning staff.
Value for Money
While some reviewers note that BCS might not be the cheapest option, they emphasize that the quality of service and results justify the investment. However, one reviewer raises concerns about the pricing for a small 1-bedroom unit, which they find excessive.
Additional Services
Some reviewers mention additional services provided by BCS, such as carpet cleaning, window cleaning, and solar panel cleaning, which were conducted with professionalism and attention to detail.
Other
One reviewer expresses appreciation for the referral to a pest control service, suggesting that BCS went above and beyond to ensure the best possible outcome.
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