Your Safety is Our Concern
About Us
Pristine Property Cleaning is a trusted name in Melbourne, offering comprehensive cleaning services across both commercial and residential properties. With over a decade of experience under our belt, we've become renowned for delivering exceptional cleaning solutions that leave your property sparkling.
Our Services
We offer a comprehensive range of services to address all your cleaning needs, including:
- Carpet Cleaning: Expert steam cleaning for fresh and hygienic carpets, with an additional 10% discount on your first service.
- End of Lease Cleaning: Comprehensive cleaning to ensure you get your bond back in full.
- Commercial Office Cleaning: Regular office cleaning to maintain a healthy and productive work environment.
- Upholstery Cleaning: Deep cleaning for your furniture, restoring their original beauty and extending their lifespan.
- Tiles and Grout Cleaning: Effective removal of dirt, grime, and stains from all types of tiles and grout.
Why Choose Pristine Property Cleaning?
- Quality & Attention to Detail: We take pride in meticulous cleaning, ensuring every nook and cranny is pristine.
- Expertise & Experience: Decades of experience guarantee thorough cleaning and tailored solutions for your needs.
- Client-Focused Service: We prioritize open communication and personalized solutions to meet your unique requirements.
- Reliability & Transparency: We provide clear communication and upfront pricing so you know exactly what to expect.
More Than Just Cleaning
Pristine Property Cleaning is driven by a commitment to health and hygiene. We use eco-friendly cleaning products that are safe for your family, pets, and the environment. Our team is certified in infection control, ensuring your peace of mind.
Our Mission
Our mission is to exceed your expectations and deliver exceptional cleaning services that leave you feeling proud. We are confident that our dedication to quality and customer satisfaction will make Pristine Property Cleaning your trusted partner for all your cleaning needs.
Overall Experience
A mix of decent and disappointing experiences are reported by customers of Pristine Property Cleaning Services. Some customers are thrilled with the results, while others express frustration with delayed services.
Communication
Communication issues arise when a customer, Stephanie Caramanico, booked a 1pm carpet clean but the cleaner didn't show up until 1:30pm and took 30 minutes to "set up" with personal and business calls. On the other hand, some customers report positive responsiveness from the team, mentioning that they are friendly and helpful.
Punctuality
Punctuality seems to be an issue, as Stephanie Caramanico's cleaner didn't arrive on time. However, another customer, Jake Warren, praises the team's punctuality, implying that it might not be a consistent concern.
Quality of Service
Most customers are thrilled with the quality of service, particularly the end result. Stephanie Caramanico appreciates the fresh smell of her carpets after the clean, while Jake Warren's couch looks "brand new again". Manu Reddy's 10-year-old carpet is described as looking "brand new" after the clean, and Jubayed Sultana's carpet looks new too. Only one customer, Stephanie Caramanico, has a cleaner who doesn't take his time setting up.
Satisfaction
In summary, customers are satisfied with the quality of the cleaning, but some experience communication issues and delayed services. Nasir and his team receive praise for their professionalism, responsiveness, and value for money.
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