Your Comfort is Our Priority
Who We Are
Seeley Climate Masters has been proudly serving the Melbourne community for over 30 years. As a family-owned and operated business, we take pride in offering reliable and efficient climate control solutions to both residential and commercial properties. With a wealth of experience and a team of highly skilled technicians, we are committed to keeping your home or office comfortable in all weather conditions.
What We Do
We offer a comprehensive range of services to meet all your heating, cooling, and ventilation needs. Our services include:
Home Services
- Appliance servicing and repair (air conditioners, hot water systems, ducted heating systems)
- Carbon monoxide (CO) testing
- Ducted aircon installation, repair, and maintenance
- Evaporative cooling installation, repair, and maintenance
Commercial Services
- Comprehensive audits and inspections of your entire HVAC system
- Preventative maintenance plans to ensure optimal performance and reduce the risk of breakdowns
- Installation and repair of commercial-grade heating and cooling systems
- 24/7 emergency repairs to keep your business comfortable and productive
Why Choose Seeley Climate Masters?
- Expert Service & Installations: Our technicians are highly skilled and experienced, ensuring the highest quality workmanship and personalized solutions for every client.
- Prompt & Professional Service Calls: We understand the importance of quick response times, and strive to resolve your issues on the first visit.
- Happy Customer Service: We prioritize excellent customer service and are dedicated to providing clear communication and transparent pricing.
- Competitive Pricing & Quotes: We offer competitive rates and provide detailed quotes upfront, so you know exactly what to expect.
Our Commitment
At Seeley Climate Masters, we are committed to:
- Providing our customers with reliable and efficient solutions.
- Offering exceptional customer service that exceeds expectations.
- Maintaining open communication and transparency throughout the process.
- Delivering exceptional value to our clients.
- Contributing to a more comfortable and sustainable Melbourne.
Exceptional Customer Service
The majority of reviews praise the exceptional customer service provided by Melbourne Heating and Cooling. Deb and Grant are mentioned as going above and beyond to fix issues, arriving promptly, and providing excellent customer service. Ian Morton and Bernie Vink highlighted the team's ability to source and install new units quickly and efficiently, saving them from heatwave discomfort. Ryan Tempany and Lea Bole-Brown commended the team's knowledge, approachability, and willingness to provide options and detailed estimates.
Incompetence and Miscommunication
However, Margaret Morrison and Dan Lehman expressed satisfaction with the company's performance. Margaret Morrison claimed that the company had little knowledge of hydronic heating systems and created significant issues that cost her a considerable amount of money to repair. She was also dissatisfied with the proprietor's response, feeling belittled and accused of lying. Dan Lehman felt taken advantage of, citing issues with the installation of his evap cooler and heater, including being sold an unusable touch screen and being misinformed about servicing requirements.
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