Experience the art of flooring excellence!
At Brighton Flooring, we pride ourselves on being the premier flooring showroom in Bentleigh, VIC 3204, Australia. Our team of expert flooring specialists are dedicated to providing top-notch services to our clients, assisting them in finding the perfect flooring solutions that cater to their unique needs, lifestyle, and budget. With our state-of-the-art Melbourne showroom, we offer an extensive range of premium quality flooring products, including carpet, timber, laminate, bamboo, vinyl, and tile flooring.
Our Story
Our journey began with a passion for providing exceptional flooring solutions that exceed our clients' expectations. With years of experience in the industry, we have earned a reputation for being market leaders, sourcing only the highest quality products to deliver unparalleled excellence in every aspect of our business. From supply and manufacture to installation and aftercare, we take pride in delivering exceptional results that leave our clients delighted.
Our Mission
Our mission is to provide tailored flooring solutions that meet the unique needs of each client. We strive to build long-lasting relationships built on trust, integrity, and a commitment to delivering exceptional customer service. At Brighton Flooring, we believe that every home or business deserves to have the perfect flooring solution that complements its unique character, and we are dedicated to making that vision a reality.
Our Services
Our services are designed to provide a seamless experience for our clients. From the initial enquiry to the final installation, we offer a comprehensive range of services that ensure our clients receive the best possible outcome. Our services include:
- Free measure and quote
- Personalised consultation to discuss your needs and preferences
- Customised flooring solutions tailored to your budget and lifestyle
- High-quality products sourced from around the world
- Expert installation and maintenance advice
- Unparalleled customer service throughout the entire process
Why Choose Us?
At Brighton Flooring, we understand that choosing the right flooring solution can be overwhelming. That's why we offer a unique SHOP AT HOME service, allowing our clients to shop from the comfort of their own home. Our team of experts will work closely with you to find the perfect flooring solution, providing you with a detailed quote and scheduling a delivery and installation time that suits you.
What Our Clients Say
Don't just take our word for it! Our clients have spoken, and we're thrilled to share their feedback with you. From our extensive range of flooring products to our exceptional customer service, we've earned a reputation for delivering outstanding results that exceed our clients' expectations.
Services and Quality of Work
Brighton Flooring has received mixed reviews from customers, with some praising their exceptional service and quality of work, while others have experienced disappointing experiences.
Positive Comments
Many customers have appreciated the company's helpfulness, with Ali and John being particularly commended for their product knowledge and impressive store selection. Customers have also praised the team's ability to deliver top-workmanship and attention to detail.
Negative Comments
On the other hand, some customers have felt disappointed with Brighton Flooring's services. One reviewer reported a poor experience, including missed appointments, lack of communication, and poor follow-up. Another reviewer experienced issues with the installation of their carpet, with the carpet separating from the seal against the floorboards. Some customers have also reported feeling disrespected and taken advantage of, with one reviewer being offered a 25% restocking fee instead of a refund.
Overall Experience
While some customers have had positive experiences with Brighton Flooring, others have been left feeling disappointed and frustrated. It is essential to carefully consider the company's reputation and services before engaging with them.
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