We Style to Sell: Maximizing Your Property's Appeal
Highett Floors has been a trusted name in the flooring industry since 1968, providing high-quality carpets, vinyl, and timber floor coverings to residential and commercial clients in Melbourne and beyond. With over 50 years of experience, our team is dedicated to delivering exceptional workmanship and unparalleled customer service.
Our History
Since our establishment in 1968, Highett Floors has built a reputation for excellence in the flooring industry. Our commitment to quality, reliability, and customer satisfaction has earned us a loyal customer base, and we take pride in our ability to supply a wide range of floor coverings at competitive prices.
Our Team
Our team is comprised of knowledgeable and dedicated sales professionals with over 50 years of combined experience in the floor coverings industry. Our tradesmen are skilled and reliable, with many years of experience working with Highett Floors. We take pride in our ability to provide full installation and/or repair services, often at short notice, or even after hours and on weekends if necessary.
Residential
At Highett Floors, we cater to all domestic flooring requirements, from minor repair work to complete replacement or new installation of floor coverings. We also specialize in catering to the residential rental property market. Our comprehensive range of samples is available for selection at our showroom in Cheltenham.
Commercial
Highett Floors has extensive experience in supplying quality flooring solutions for a wide range of commercial applications, including offices, retail properties, education, hospitality, and health industries. We adopt a proactive approach to workplace safety and comply with legislative requirements, as well as individual site requirements. Our ability to meet demands for after-hours works helps ensure business continuity and minimal disruption during most installations.
Our Range
We stock a wide range of carpet, vinyl, and timber flooring products from Australia and around the world. Our carpet range furnishes a huge selection of styles and colors to suit all budgets and requirements. We also provide a wide range of resilient flooring products, including vinyls and timber floating floors, in a variety of species, plank thicknesses, widths, and finishes.
Overall Experience
Highett Flooring has received mixed reviews from customers, with most reviewers having a positive experience, but one reviewer having a disappointing encounter.
Positive Reviews
The majority of reviewers praised the company for its professional installation, good prices, and helpful staff. Many reviewers mentioned working with Jim, Stewart, or Nicky, who they found to be knowledgeable and helpful in choosing the right carpet or flooring. The installation team was also commended for being efficient, professional, and taking care to clean up after the job was completed.
Negative Reviews
One reviewer had a poor experience with the company, stating that they purchased engineered boards from Highett Floors, which began to peel back in several spots after only a few months. The company refused to take responsibility for the fault, instead blaming the supplier. The reviewer had to contact the ACCC and Consumer Affairs Victoria to resolve the issue.
Issues with Communication
One reviewer mentioned that they had trouble receiving a follow-up from Highett Floors after providing their details for a quote.
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