At Carpet World Australia, we're a family-run business with generations of expertise in crafting stunning and durable flooring solutions for any home. We take pride in providing premium quality, trend-setting floor coverings that inspire and empower passionate home creators.
Our Vision
We believe every home deserves a floor that reflects its unique personality. Our mission is to solve common flooring problems with innovative, sustainable products that enhance both the style and functionality of your space. We're committed to empowering you to create the home of your dreams.
What We Offer
Our extensive product range includes:
- Carpet: Luxurious and cozy carpets in a stunning array of styles and colors.
- Timber Flooring: Classic and elegant timber flooring options for a timeless look.
- Vinyl and Hybrid Flooring: Durable and practical flooring choices for high-traffic areas.
- Laminate Flooring: Affordable and easy-to-install flooring that transforms any space.
- Rugs and Accessories: A variety of stylish rugs and flooring accessories to complete your interior design.
Our Expertise
As seasoned flooring professionals, we offer:
- Free measure and quote: Accurate assessments and personalized recommendations based on your needs.
- Expert advice: Guidance on choosing the right flooring materials for each room and lifestyle.
- Quality craftsmanship: meticulous installation and finishing for seamless results.
Why Choose Carpet World Australia?
- Quality products backed by exceptional craftsmanship.
- Trend-setting designs and innovative materials.
- Sustainable and environmentally responsible practices.
- Unparalleled customer service and attention to detail.
- Generational expertise and a passion for creating exceptional homes.
Customer Satisfaction
The majority of customers who reviewed Carpet World Mornington had a very positive experience with the company. Many praised the helpful and knowledgeable staff, including Jess, Katie, and Tom, who guided them through the process of choosing the right carpet and floorboards. Customers appreciated the quick and courteous installation process, with several mentioning that the workers were friendly and made them feel at ease.
Quality of Work
The quality of work was also consistently praised by customers, with many highlighting the excellent workmanship and attention to detail displayed by the installers. Customers were delighted with the end result, with one even stating that their floors and carpet look "absolutely stunning".
Customer Service
Customer service was a key point of praise for many reviewers, with several mentioning that the staff were friendly, courteous, and willing to go above and beyond to ensure customer satisfaction. Nat in the office was particularly singled out for her excellent customer service.
Any Issues
One customer did mention a minor issue with the communication process, citing a tone in an email that came across as somewhat threatening. However, this did not detract from the overall positive experience with the company.
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